I am so angry right now at this piece of garbage software. I use
a fine email service called Fastmail.fm,
that offers free IMAP email. It is a great service but I wanted
a good spam filter for it, because this previously clean email address
started getting garbage mail. I decided to try SpamNullifier
tonight. Upon installation, it appears to be similar to Mailwasher.
I use an old version of Mailwasher, back when it was free and filtered
Hotmail accounts. It isn't perfect, but it works well. At any rate,
I started up SpamNullifier, felt comfortable with it because it
has an interface similar to what I'm accustomed to and looks intuitive
to use. Not to mention it is free. Sounds too good to be true. I
enter in my account information and let it scan the account. Big
Why? Because as a default, SpamNullifier is set to delete emails
that it considers old (over a month old). Did I ask it to do that?
I don't want to delete old mails. I downloaded this program because
I wanted it to manage spam. I also wanted the option to preview
the deletions first. I didn't think this asinine program would act
like it had free reign over my account. It went ahead and deleted
263 emails of mine. This was an account I use for computer newsletters
and such, so there was a lot of valuable information there, but
nothing personal that couldn't be replaced. Nonetheless, imagine
my horror to find that literally hundreds of emails were deemed
"too old" and were automatically deleted. What dumb software
engineer thought it would be a good idea to turn on the "delete
old mail" option by default? What moron thought their program
was so great that human intervention was not required, that it should
go ahead and do whatever it felt was best? I would seriously like
to punch that idiot (or collective of idiots) right now. Needless
to say, this piece of software is not dirtying my hard drive for
even an hour. I would not recommend this to anyone.
However, my story is not done. For those of you who know how IMAP
email works, bear with me. When you delete an IMAP email from your
account, it is not really gone until you "purge" it. In
other words, your email is striked out, but is still accessible
until you hit the purge button. But SpamNullifier, in all it's wisdom,
bypasses all these unnecessary safety precautions and purges it
all for you. Gone. Vanished. I didn't realize what had happened
till I viewed all the emails in the account (and here I was, thinking
it would do me some good to put an email in the "friends"
category. I thought it would then be safe to check email. I saw
all of these "deleted" messages under the status column.
"Deleted? Why?" Because they are "Old Messages."
Reading the manual (yeah, should have done that before, I know,
but who designs software that takes irreversible actions?), I found
that supposedly, all emails deleted are restorable. OK, fine. I
try to view the deleted messages. Blank. I see no obvious way to
restore them (no option available anywhere I looked, and no instructions
in the manual for restoration. Fine. I go to where I installed the
stupid program. Ah, there they are, under a folder called "Mails."
Ok, let's open up one of these files. Blank? WTF? Almost every single
one of the 263 emails are empty, excepts some random (and useless)
html commands, namely, the <br> command. Only six emails,
out of all of those, are available to me. They are gone. There is
nothing I can do. I have looked at undelete programs to find the
original dbx files and try to restore them, but didn't get anything
useful. Nada. I HATE this program!
Other nitpicks, just for good measure. I hate how I cannot hide
the "friends" emails, so that I can deal with just the
potential spam. I cannot see any option that lets me do this (except
to look at deleted emails). You are not allowed to order the list
of emails by sender, date, size, or any other category, despite
having all those categories available. The documentation doesn't
warn you of anything, nor does it explain simple operations. I realize
this is the free version, and you get what you pay for, but Arrghh!
This does not make me want to convert to the Pro version. There
is no way these people are getting any of my money, ever. In fact,
I would be happy if I can turn everyone else away from this horrid
product. Do not touch it. Do not taint your inbox with its filth.
Send them nasty emails,
if you feel like it. Yes, I should have backed up my emails first,
and yes, I should have read the manual first (so that there would
be no excuses, not because it would have explained anything useful!),
but they still messed up! Their business does not deserve any support.
They should be getting coal in their stocking this Christmas. Bad
Oh, P.S. Remember those 6 emails that were still there? Most programs,
when they are uninstalled will leave small tracks in the form of
personalized files on your hard drive, so that if you reinstall
the program, you can pick up where you left off, so to speak, and
not have to repersonalize that software. A game, for instance, will
often leave your saved games on the hard drive, in case you reinstall
and want to play again. Not SpamNullifier. When it was uninstalled,
it took everything. I guess the thing that bothers me most about
this crummy piece of software is that it has done nothing the way
I would have expected. I have been installing software for a long
time (I have been playing with computers since the mid-eighties
and know more than the average bear). The losers that designed SpamNullifier
broke all of the conventions for writing software, and they expect
people to be happy about it. BOO! HISS!